Get Help with Nuvola Apps

Whenever you encounter a bug in Nuvola Apps, don't hesitate to report it. First of all, it is necessary to submit your issue to the right place.

Tiliado.eu Website

If you have trouble with with Tiliado.eu website (tiliado.eu domain), your Tiliado account and memberships, contact Tiliado support.

Installation Issues

If you have trouble with installation of Nuvola flatpaks from Nuvola Apps Repository, create a issue to request assistance.

Feature Requests

If you have a feature request, create a ticket in our bug tracker. Please describe your requested feature thoroughly.

Documentation and Optional Features

It might be helpful to look at the Nuvola Apps documentation first. If you would like to know which optional features are available and how to enable them, see the description of Nuvola Apps features.

Official Flatpak Builds

If you use the official flatpak builds of Nuvola Apps installed from the Nuvola Apps Repository, you are eligible for user support free of charge. In that case, follow the Bug Reporting Guidelines to create a new bug report.

Third-Party Builds

Unfortunately, Nuvola Project does not have enough neither human nor financial resources to support third-party builds free of charge. Investigation of issues of these build is often tedious and very demanding as Nuvola Project does not have these builds under control and cannot guarantee that they have been built properly and use a complete set of correct runtime dependencies.

However, the Nuvola Apps core developer, Jiri Janousek, offers pre-paid support contracts (generally $60 USD for the first hour, including a setup fee, and $40/hour afterwards). Click here to send a quote. Alternatively, you can contact the customer care of your distributor, if there is any.