Whenever you encounter a problem with Nuvola Player, don't hesitate to report it. Users of the official flatpak builds of Nuvola Player installed from the Nuvola Player Repository are eligible for user support free of charge providing they submit their issue to the right place following instructions on this page.
Please do not use this e-mail address for problems described below.
It might be helpful to look at the Nuvola Player documentation first.
If you would like to know which optional features are available and how to enable them, see the description of Nuvola Player features.
If you have a feature request, create a ticket in our bug tracker. Please describe your requested feature thoroughly.
If something isn't working properly, please follow the Bug Reporting Guidelines to create a new bug report.
Unfortunately, Nuvola Project does not have enough neither human nor financial resources to support third-party builds free of charge. Investigation of issues of these build is often tedious and very demanding as Nuvola Project does not have these builds under control and cannot guarantee that they have been built properly and use a complete set of correct runtime dependencies.